Refund policy

We take utmost care in getting the best products to all our customers. However, in those rare instances where we are unable to keep our promise and you receive a damaged, defective, expired, or incorrect product, we're here to make things right.

💡 Refunds are offered only for damaged, defective, expired (as per the packet), or incorrect products. Please inspect your order upon receipt and contact us within 48 hours of delivery if there are any issues.

How to Process Your Claim

To process your claim, contact us at smhsuperfoods@gmail.com with your order details and receipt or proof of purchase.

You'll need to provide clear photos or videos of:

• The product showing the issue
• The original packaging (including outer box, labels, and inserts)

Refund Timeline

Once we receive and approve your return, refunds are processed within 5–10 business days to your original payment method.

📩 You can always contact us for any questions at smhsuperfoods@gmail.com.

We're always here to help and want you to love every bite!